Financial Fitness Workshop This program is offered to adults in Pike, Jackson, Ross, and Scioto counties. There are no income requirements for participants and the workshop is recommended for any individual seeking better personal understanding of household money management including personal budgeting and planning. The purpose of this training program is to increase the participant’s knowledge of the following: The Importance of “good credit” Awareness of the “cost of borrowing” and the value of saving How to read and improve a credit report Acquire the skills necessary to design and implement a personal budget Successfully plan for the future. Goals, and the activities required to accomplish those goals, will be established. As every member of the household is affected by each individual’s financial decisions, especially in low-income households, this program is designed to provide information that will impact an individual’s purchasing and spending behavior in a positive manner-which will in turn improve the likelihood of a positive financial future. Anticipated outcomes include greater savings rates, increased graduation rates among at-risk students and improved credit ratings. The three-hour workshop covers the following topics: Financial Planning: Your Roadmap Career: Labor You Love Budget: Don’t Go Broke Savings and Investments: Your Money at Work Credit: Buy Now, Pay Later - includes reviewing and analyzing credit reports Insurance: Your Protection Financial Fitness Brochure   Self Employment: From Dream to Reality Training Program: 5-week class The Business Development Training Program offers existing small business owners and individuals, who are considering the option of business ownership, the opportunity to learn a variety of skills needed to own and operate a business. Guest speakers are often brought in to discuss specific aspects of business ownership, such as an attorney discusses business entities and the legal aspects of operating a business, an insurance agent discusses the insurance needs of the businesses that are represented in the class, and so on. In past classes, we have also brought in a commercial lender and an accountant - based on their availability. The cost of this class is $90. Tuition assistance may be available. This 5-week business development course covers every facet of owning a business and covers the following topics: The world of business: Discusses what it takes to own a business, traits of entrepreneurs, what leads to business failure, the importance of business planning and the contents of a business plan. Defining the dream: Allows the entrepreneur to discover the type of business best suits them, describing the business, naming the business and building a support team. Financing the dream: Gives entrepreneurs a look at ways to finance a business, the differences between financing a start-up business vs. financing an existing business and the process of getting a loan. Goal setting: Assists the entrepreneurs in proper goal setting and emphasizes the importance of developing action plans to help them reach their goals. Pricing your products and services: Teaches participants how to price their products and services. Helps them to determine the cost of goods sold for retail businesses and how to calculate the hourly rate for service business. Finding, reaching and serving your customers: Gives the participants a foundation on basic market research tactics and the importance of the research and how to find lucrative markets. Managing your cash flow: Assists entrepreneurs with developing cash flow projections, how to predict cash future and discuss what lendors want to see from entrepreneurs. The business of business: Walks through the various types of business entities and the pros and cons of each as well as discusses the insurance needs of businesses. (Guest speakers for this session: attorney and insurance agent) Managing your records: Emphasizes the importance of a good record-keeping system, discusses the various journals used in business and how long to keep records. Understanding financial statements: Discusses the income sheet, statement of owner’s equity and the balance sheet, how to create and use these documents when making business decisions. Is an E-business right for you?: Defines an E-business and discusses the basis for launching and promoting a web site. As mentioned above, this is a 5-week class. It meets twice a week for three hours and the participants are given assignments and are expected to complete their assignments prior to the next class. Self-Employment: From Dream to Reality Registration Brochure Self-Employment: From Dream to Reality 5-Week Training Curriculum Brochure Flyer   Customer Service Workshop Customer Service: What Does It Really Mean? This program is offered to individuals and businesses in Pike, Jackson, Ross, and Scioto counties. There are no income requirements for participants. Customer Service as Webster defines it:  customer service: n. assistance  and other resources that a  company provides to the people  who buy or use its products or  services Webster's New Millennium™ Dictionary of English, Preview Edition (v 0.9.7) Copyright © 2003-2007 Lexico Publishing Group, LLC This workshop discusses concepts about what good customer service really means. In addition, you will explore skills to help behavior become more positive and develop an understanding that attitudes have a direct impact on your business, especially the customer. The three-hour (3) workshop includes interactive exercises and covers the following topics: 7 Sins of Customer Service   Self-Image, Values, Self-imposed Limitations, and Early Childhood Conditioning   What does Customer Service Really Mean?   Habits of Thought and Programmed Responses   Attitudes   Importance of Communication (sending and receiving vis-à-vis verbal and non-verbal)   Interpersonal Skills   Roles of Responsibility   Roles in the Organization’s Success   Behaviors Toward the Customer   Handling Customer Complaints   Customer Bill of Rights   Goal Planning   The business’ success depends on everyone from the President/CEO all the way down to the mail room. Furthermore, business is all about relationships. Likewise, customer service is essential in keeping your business in business!! Customer Service Workshop Brochure Customer Service Workshop Flyer   Within My Reach Within My Reach Website www.withinmyreach.com Ohio Marriage Coalition Website www.ohiomarriageinfo.org/coalition_partners.htm   Homebuyer Education Classes The Business Development Department of Pike CAC has established a program to help families overcome the obstacles for successful home ownership. The Program is designed to meet the gap between the community’s affordable housing needs and conventional lending products, as well as offer technical assistance in understanding how to clean up bad credit, manager a budget for long-term goals, and the process of finding and buying a home. The Business Development Department has been certified by NeighborWorks® America to facilitate a Homebuyer Education Program. This 16-hour program includes: Assessing Readiness to Buy A Home Is owning a home right for you? How do you buy a home? Costs of homeownership The 4 C’s of credit How much can you afford? Managing Money Making a plan for your money How to spend your money A spending plan to meet your goals The importance of saving Understanding Credit How is your credit rating? Credit reports What is a credit score? Improving your credit report What if you don’t have a credit history? Managing your debts so they don’t manager you Financing a Home Mortgage loan basics Who can get a mortgage loan? Affordability and you How much will a lender lend? Shopping for the right lender and loan product Shopping for a Home Steps in the home buying process Your home buying team Types of homes Finding your dream house House hunting Maintaining a Home and Managing Your Finances Protecting your investment Getting to know your home Home safety Saving energy...and money Preventative maintenance Remodeling and major repairs Asset building   QuickBooks 2010 Introduction Workshop This full day workshop teaches participants how to explore the QuickBooks interface and access the centers available in QuickBooks 2010 to familiarize yourself with the application. In addition, you will setup a company and update the Chart of Accounts using the EasyStep Interview Wizard feature, build and manage lists using the options available in the QuickBooks centers, manage inventory using the options in the Vendor Center, record a product sale in QuickBooks using the options in the Customer Center, create invoice for services using the options in the Vendor Center, and work with bank accounts using the options provided in the Banking section of the QuickBooks interface. Prerequisite: Must be proficient navigating in a Windows environment. Must know how to move files around, create folders or directories, copy files to and from disks, and run applications. Course Curriculum Prepare an Estimate Convert an Estimate into an Invoice Customize an Invoice Examine the Online Banking Features Record Credit Card Charges Record Depreciation on Fixed Assets Record and Calculate Loan Accounts Set Up Sales Tax Items Identify Taxable Items Apply Sales Tax to Product Sales Pay Sales Tax Create and Modify a QuickReport View Preset Reports Display and Customize a Graph Set Up Quickbooks Payroll Add Employee Payroll Information Process Payroll Make Payroll Tax Payments Track Time Create a User Profile for an External Accountant Find and Fix Errors Compose and Send Letters to Customers Synchronize QuickBooks Data with Microsoft Outlook Export Reports to Microsoft Excel QuickBooks 2010 Introduction Registration and Brochure QuickBooks 2010 Introduction Flyer QuickBooks 2010 Advanced Workshop This full day workshop teaches participants how to create an estimate for a job and then convert it into an invoice, record business assets and liabilities, process sales tax, create and work with reports, process payroll manually, check the accuracy of accounting data, and integrate other applications with QuickBooks. Prerequisite: Must be proficient navigating in a Windows environment. Must know how to move files around, create folders or directories, copy files to and from disks, and run applications. Course Curriculum Explore the QuickBooks Interface Access the QuickBooks Centers Use QuickBooks Help Create a Company Update the Chart of Accounts Save a Copy of the Company Build Employee Lists Build Item Lists Build Customers and Jobs Lists Build Vendor Lists Modify Multiple List Entries Manage Lists Place Purchase Orders Record Receipt of Inventory Make Payments Update Inventory Manually Create a Product Invoice Record a Cash Sale Prepare a Credit Memo Track Customer Payments Create a Service Invoice Record Statement Charges Generate a Billing Statement Record Deposits Pay Using Checks Maintain the Check Register Transfer Funds Between Accounts Reconcile the Accounts QuickBooks 2010 Advanced Registration and Brochure QuickBooks 2010 Advanced Flyer Microsoft Excel 2007 - Level I Training Workshop Microsoft Excel 2007: Level I Training Workshop This training workshop is a hands-on course, teaching participants how to explore the Microsoft® Office Excel® 2007 environment and create a basic worksheet, perform calculations, modify and format a worksheet, print workbook contents, and manage large workbooks. Prerequisite: Must be proficient navigating in a Windows environment, as well as utilizing a mouse. Must be able to manage files and folders. Training Curriculum Explore the User Interface and the Ribbon Navigate and Select in Excel Obtain Help Enter Data and Save a Workbook Customize the Quick Access Toolbar Create Basic Formulas Calculate with Functions Copy Formulas and Functions Manipulate Data Insert and Delete Cells, Columns, and Rows Search for Data in a Worksheet Spell Check a Worksheet Modify Fonts Add Border and Color to Cells Change Column Width and Row Height Apply Number Formats Position Cell Contents Apply Cell Styles Print Workbook Contents Using Default Print Options Set Print Options Set Page Breaks Format Worksheet Tabs Manage Worksheets in a Workbook Manage the View of Large Worksheets   Training Workshop Flyer Level I Training Workshop Brochure   Microsoft Word 2007 - Level I Training Workshop Microsoft Word 2007: Level I Training Workshop This training workshop is a hands-on course, teaching participants how to explore the Microsoft Office Word 2007 environment, create a basic document, edit documents by locating and modifying text, format text and paragraphs, add tables and graphic elements to a document, control a document’s page setup and it’s overall appearance, and proof documentation to make them more accurate. Prerequisite: Must be familiar with personal computers and have used a mouse and keyboard. Basic typing skills are recommended. You should be comfortable navigating in a Windows environment including managing files and folders. Training Curriculum Explore the User Interface Opening and Viewing a Document Customizing the Word Environment Obtain Help Enter Text Save A Document Preview and Print a Document Navigate and Select Text in a Document Insert, Delete or Rearrange Text Undo Changes Search and Replace Text Change Font Appearance Highlight Text Set Tabs to Align Text Control Paragraph Layout Add Borders and Shading Apply Styles Create Lists Manage Formatting Create a Table Modify the Table Structure Format a Table Convert Text to a Table or Tables to Text Add Visual Effects Using Symbols and Special Characters Insert Illustrations Control Page Layout Apply a Page Border and Color Add Watermarks Add Headers and Footers Check Spelling, Grammar, and Word Count Enhance Textual Meaning Using the Thesaurus Customize AutoCorrect Options Training Workshop Flyer Level I Training Workshop Brochure   Microsoft PowerPoint 2007 - Level I Training Workshop Microsoft PowerPoint 2007: Level I Training Workshop This training workshop is a hands-on course that teaches participants to explorer the PowerPoint environment and create a new presentation, format text on slides to enhance clarity, add graphical objects to a presentation and modify them, add tables and charts to a presentation to present data in a structured form, and finalize a presentation to deliver it. Prerequisite: Must be familiar with personal computers and have used a mouse and keyboard. Basic typing skills are recommended. You should be comfortable navigating in a Windows environment including managing files and folders. Training Curriculum Explore the User Interfacte Navigate and View a Presentation Use Microsoft PowerPoint Help Enter Text Save a Presentation Create a Presentation Edit Text Add Slides to a Presentation Arrange Slides Work with Themes Apply Character Formats Apply Paragraph Formats Format Text Placeholders Insert Clip Art and Pictures Draw Shapes Insert WordArt Work with Objects Change Object Orientation Format Objects Group and Ungroup Objects Arrange Objects Create a Table Format Tables Insert a Table from Microsoft Word Create a Chart Edit Chart Data Modify a Chart Paste a Chart from Microsoft Excel Review Content Add Transitions Apply an Animation Effect Create Speaker Notes Print a Presentation Training Workshop Flyer Level I Training Workshop Brochure   Microsoft Publisher 2007 - Level I Training Workshop Microsoft Publisher 2007: Level I Training Workshop This training workshop is a hands-on course that teaches participants how to create a one-page publication, modify it’s layout and structure, edit it’s content, format a publication and format pictures, and identify the options for distributing a publication. Prerequisite: Must be familiar with personal computers and word processing. You should be comfortable navigating in a Windows environment including managing files and folders. Training Curriculum Explore the Microsoft Office Publisher 2007 Environment Create a Publication from a Publication Design Add Design Object Placeholders Add Content to a Publication Save a Publication Create Business Information Data Insert Text in a File Organize Text Boxes and Picture Frames in the Layout Connect Text Boxes Divide Text Boxes into Columns Organize Pages in the Publication Insert Common Layout Elements Edit Text in a Publication Research Information Find and Replace Text Spell Check the Publication Save Reusable Content Format Text Apply Schemes Insert Symbols Format Paragraphs Create Paragraph Styles Format Text Boxes Format Picture Frames Customize Picture Appearance Insert WordArt Insert a Design Gallery Object Check the Design of a Publication Manage Pictures in a Publication Save a Publication for Distribution Preview and Print a Publication Compose a Publication for Email Create a Website Publish a Web Page Training Workshop Flyer Level I Training Workshop Brochure   Adobe Acrobat Pro 9.0- Level I Training Workshop Adobe Acrobat Pro 9.0: Level I Training Workshop This full day workshop teaches participants how to access information in a PDF document, create and modify PDF documents, navigate to specific content in a PDF document, work with multiple PDF documents, and review and validate a PDF document. Prerequisite: Must be proficient navigating in a Windows environment. Must know how to move files around, create folders or directories, copy files to and from disks, and run applications. Course Curriculum Open a PDF document Explore the Adobe Acrobat 9 Pro Interface Browse through a PDF Document Create a PDF Document Using Microsoft Applications Create a PDF Document Using the Print Command Create a PDF Document from Web Pages Create a PDF Document Using Email Applications Conduct a Simple Search Use Bookmarks Work with Links Define Articles Manipulate PDF Document Pages Edit Content in a PDF Document Add Page Elements Extract Content from a PDF Document Organize PDF Documents into a Collection Redact PDF Documents Search Multiple PDF Documents Initiate a Review Review a PDF Document Compare PDF Documents Sign a PDF Document Digitally Verify a Digital ID Training Workshop Flyer Level I Training Workshop Brochure