Financial Fitness Workshop This program is offered to adults in Pike, Jackson, Ross, and Scioto counties. There are no income requirements for participants and the workshop is recommended for any individual seeking better personal understanding of household money management including personal budgeting and planning. The purpose of this training program is to increase the participant’s knowledge of the following: The Importance of “good credit” Awareness of the “cost of borrowing” and the value of saving How to read and improve a credit report Acquire the skills necessary to design and implement a personal budget Successfully plan for the future. Goals, and the activities required to accomplish those goals, will be established. As every member of the household is affected by each individual’s financial decisions, especially in low-income households, this program is designed to provide information that will impact an individual’s purchasing and spending behavior in a positive manner-which will in turn improve the likelihood of a positive financial future. Anticipated outcomes include greater savings rates, increased graduation rates among at-risk students and improved credit ratings. The three-hour workshop covers the following topics: Financial Planning: Your Roadmap Career: Labor You Love Budget: Don’t Go Broke Savings and Investments: Your Money at Work Credit: Buy Now, Pay Later - includes reviewing and analyzing credit reports Insurance: Your Protection Financial Fitness Brochure   Self Employment: From Dream to Reality Training Program: 5-week class The Business Development Training Program offers existing small business owners and individuals, who are considering the option of business ownership, the opportunity to learn a variety of skills needed to own and operate a business. Guest speakers are often brought in to discuss specific aspects of business ownership, such as an attorney discusses business entities and the legal aspects of operating a business, an insurance agent discusses the insurance needs of the businesses that are represented in the class, and so on. In past classes, we have also brought in a commercial lender and an accountant - based on their availability. The cost of this class is $80. Tuition assistance may be available. This 5-week business development course covers every facet of owning a business and covers the following topics: The world of business: Discusses what it takes to own a business, traits of entrepreneurs, what leads to business failure, the importance of business planning and the contents of a business plan. Defining the dream: Allows the entrepreneur to discover the type of business best suits them, describing the business, naming the business and building a support team. Financing the dream: Gives entrepreneurs a look at ways to finance a business, the differences between financing a start-up business vs. financing an existing business and the process of getting a loan. Goal setting: Assists the entrepreneurs in proper goal setting and emphasizes the importance of developing action plans to help them reach their goals. Pricing your products and services: Teaches participants how to price their products and services. Helps them to determine the cost of goods sold for retail businesses and how to calculate the hourly rate for service business. Finding, reaching and serving your customers: Gives the participants a foundation on basic market research tactics and the importance of the research and how to find lucrative markets. Managing your cash flow: Assists entrepreneurs with developing cash flow projections, how to predict cash future and discuss what lendors want to see from entrepreneurs. The business of business: Walks through the various types of business entities and the pros and cons of each as well as discusses the insurance needs of businesses. (Guest speakers for this session: attorney and insurance agent) Managing your records: Emphasizes the importance of a good record-keeping system, discusses the various journals used in business and how long to keep records. Understanding financial statements: Discusses the income sheet, statement of owner’s equity and the balance sheet, how to create and use these documents when making business decisions. Is an E-business right for you?: Defines an E-business and discusses the basis for launching and promoting a web site. As mentioned above, this is a 5-week class. It meets twice a week for three hours and the participants are given assignments and are expected to complete their assignments prior to the next class. Self-Employment: From Dream to Reality Registration Brochure Self-Employment: From Dream to Reality 5-Week Training Curriculum Brochure Flyer   Customer Service Workshop Customer Service: What Does It Really Mean? This program is offered to individuals and businesses in Pike, Jackson, Ross, and Scioto counties. There are no income requirements for participants. Customer Service as Webster defines it:  customer service: n. assistance  and other resources that a  company provides to the people  who buy or use its products or  services Webster's New Millennium™ Dictionary of English, Preview Edition (v 0.9.7) Copyright © 2003-2007 Lexico Publishing Group, LLC This workshop discusses concepts about what good customer service really means. In addition, you will explore skills to help behavior become more positive and develop an understanding that attitudes have a direct impact on your business, especially the customer. The three-hour (3) workshop includes interactive exercises and covers the following topics: 7 Sins of Customer Service   Self-Image, Values, Self-imposed Limitations, and Early Childhood Conditioning   What does Customer Service Really Mean?   Habits of Thought and Programmed Responses   Attitudes   Importance of Communication (sending and receiving vis-à-vis verbal and non-verbal)   Interpersonal Skills   Roles of Responsibility   Roles in the Organization’s Success   Behaviors Toward the Customer   Handling Customer Complaints   Customer Bill of Rights   Goal Planning   The business’ success depends on everyone from the President/CEO all the way down to the mail room. Furthermore, business is all about relationships. Likewise, customer service is essential in keeping your business in business!! Customer Service Workshop Brochure Customer Service Workshop Flyer   Within My Reach Within My Reach Website www.withinmyreach.com Ohio Marriage Coalition Website www.ohiomarriageinfo.org/coalition_partners.htm   Homebuyer Education Classes The Business Development Department of Pike CAC has established a program to help families overcome the obstacles for successful home ownership. The Program is designed to meet the gap between the community’s affordable housing needs and conventional lending products, as well as offer technical assistance in understanding how to clean up bad credit, manager a budget for long-term goals, and the process of finding and buying a home. The Business Development Department has been certified by NeighborWorks® America to facilitate a Homebuyer Education Program. This 16-hour program includes: Assessing Readiness to Buy A Home Is owning a home right for you? How do you buy a home? Costs of homeownership The 4 C’s of credit How much can you afford? Managing Money Making a plan for your money How to spend your money A spending plan to meet your goals The importance of saving Understanding Credit How is your credit rating? Credit reports What is a credit score? Improving your credit report What if you don’t have a credit history? Managing your debts so they don’t manager you Financing a Home Mortgage loan basics Who can get a mortgage loan? Affordability and you How much will a lender lend? Shopping for the right lender and loan product Shopping for a Home Steps in the home buying process Your home buying team Types of homes Finding your dream house House hunting Maintaining a Home and Managing Your Finances Protecting your investment Getting to know your home Home safety Saving energy...and money Preventative maintenance Remodeling and major repairs Asset building   QuickBooks Workshop The QuickBooks Training Workshop enables individuals and business owners to gain knowledge in the basics of QuickBooks. QuickBooks are easy-to-use computer accounting systems for small businesses. The main focus of this training is on how to use the features in QuickBooks Pro, specifically getting started and initial set-up. This training is co-sponsored by the Ohio Small Business Development Center at Ohio State University South Centers. This hands-on QuickBooks Training Workshop covers: Getting Started Setting Up QuickBooks Working With Lists Working With Bank Accounts Using Other Accounts in QuickBooks Entering Sales and Invoices Receiving Payments and Making Deposits Entering and Paying Bills Analyzing Financial Data Setting Up Inventory Tracking and Paying Sales Tax Payroll Estimating and Progress Invoicing Time Tracking Customizing Forms And Writing QuickBooks Letters After completing the QuickBooks Training Workshop, you should be able to: Create and set up a new QuickBooks company Modify the preset Chart of Accounts to suit your needs Add or edit information to company lists Open and use registers for any QuickBooks balance sheet accounts Reconcile a QuickBooks checking account Track credit card transactions Invoice customers Generate customer statements Pay bills Track and pay sales tax Write QuickBooks checks and assign amounts to expense accounts. Work with asset and liability accounts Receive payments from customers Enter bills into accounts payable Create and customize QuickBooks reports Save reports and forms as Portable Document Format (PDF) files Set up inventory Export QuickBooks reports to Microsoft Excel and write letters in Microsoft Word using QuickBooks data (as time permits) Track time and mileage (as time permits) Create estimates and do progress invoicing (as time permits) QuickBooks Registration and Brochure               QuickBooks Flyer Microsoft Excel 2003 - Levels I & II Training Workshops Microsoft Excel 2003: Level I Training Workshop This full day workshop teaches participants how to create a basic worksheet, modify a worksheet, perform calculations, format a worksheet, develop a workbook, print the contents of a workbook, and customize the layout of the Excel window. Prerequisite: Must be proficient navigating in a Windows environment, as well as utilizing a mouse. Must be able to manage files and folders. Training Curriculum Overview of Excel Navigate in Excel Select Data Enter Data Save a Workbook Obtain Help Move and Copy Between Cells Fill Cells with Series of Data Edit Cell Data Insert and Delete Cells, Columns, and Rows Spell Check a Worksheet Create Basic Formulas Calculate with Functions Copy Formulas and Functions Create an Absolute Reference Change Font Size and Type Add Border and Color to Cells Change Column Width and Row Height Merge Cells Apply Number Formats Align Cell Contents Find and Replace Formats Apply an AutoFormat Apply Style Freeze and Unfreeze Rows and Columns Hide & Unhide Worksheets Create Header & Footers Set a Print Title Copy and Paste Worksheets Insert and Remove Page Breaks Change Page Orientation & Margins Print Ranges and Worksheets Microsoft Excel 2003: Level II Training Workshop This full day workshop teaches participants how to create and apply templates, create and modify charts, work with graphic objects, calculate with advanced formulas, sort and filter data, and use Excel with the web.. Prerequisite: Should already be using the basic components of Microsoft Excel or have completed Microsoft Excel 2003: Level I and also experience with Web browsing. Training Curriculum Create a Workbook from a Template Create a Custom Template Working with Comments Create a Hyperlink Use Web-based Research Tools Create a Chart Format Chart Items Change Chart Type Create a Diagram Insert Graphics Create AutoShapes Format Graphic Objects Change the Order of Graphic Objects Move, Copy, and Resize Graphic Objects Create & Apply a Name Change for a Range of Cells Group Graphic Object Calculate Across Worksheets Calculate with Date and Time Functions Calculate with Financial Functions Calculate with Statistical Functions Calculate with Logistical Functions Sort and Filter Data Lists Create and Apply Advanced Filters Calculate with Database Functions Add Subtotals to a Worksheet Export Excel Data Publish a Worksheet to the Web Import Data from the Web Create a Web Query Training Workshop Flyer Level I Training Workshop Brochure Level II Training Workshop Brochure   Microsoft Word 2003 - Level I Training Workshop Microsoft Word 2003: Level I Training Workshop This full day workshop teaches participants how to create and edit a basic document, format text and paragraphs, use Word tools to make your documents more accurate, add tables and graphic elements, and control a document’s page setup and overall appearance. Prerequisite: Must be familiar with personal computers and have used a mouse and keyboard. Basic typing skills are recommended. You should be comfortable navigating in a Windows environment including managing files and folders. Training Curriculum The Word Environment Getting Help Using Word Enter Text Save A New Document Preview and Print a Document Navigate in a Document Insert and Select Text Create an AutoText Entry Move, Copy and Delete Text Undo Changes Find and Replace Text Change Font and Size Apply Font Styles and Effects and Change Text Color Copy Formats and Clear Formatting Find and Replace Text Formatting Set Tabs Change Paragraph Alignment and Indent Paragraphs Add Borders and Shading and Apply Styles Create Lists Change Spacing Between Paragraphs and Lines Proof a Document: Use the Thesaurus and Spelling & Grammar Create a Table and Add Data to a Table Insert Graphic Elements: Insert Symbols, Special Characters, and Insert Clip Art Change Page Orientation, Page Margins, and Page Breaks Add Headers and Footers Training Workshop Flyer Level I Training Workshop Brochure   Microsoft PowerPoint 2003 - Level I Training Workshop Microsoft PowerPoint 2003: Level I Training Workshop This workshop is a hands-on course that teaches participants how to manipulate an existing PowerPoint presentation, begin creating a presentation, format text slides, add tables and chart data in a presentation, modify objects and add images on slides, and prepare to deliver a presentation. Prerequisite: Must be familiar with personal computers and have used a mouse and keyboard. Basic typing skills are recommended. You should be comfortable navigating in a Windows environment including managing files and folders. Training Curriculum The PowerPoint Environment and Orientation to Views Navigate Through a Presentation Edit Slide Text Save the Presentation Run a Slide Show Create a New Presentation Change Background Color Add Slides to a Presentation Enter Text Apply Character Formats Align Text, Change Line Spacing, Change Indents Create and Format Tables, Insert a Table from Microsoft Word Create a Column Chart, Edit Chart Data, Change Chart Type, Insert a Chart from Microsoft Excel Resize, Copy, Move, and Duplicate Objects, Change Objects Orientation, Format Objects Group and Ungroup Objects Change the Order of Objects Add Clip Art Add a Picture from a File Draw Lines and Shapes Insert WordArt Spell Check Arrange Slides Add Transitions Create Speaker Notes Send a Presentation to Microsoft Word Print the Presentation Package a Presentation for CD Training Workshop Flyer Level I Training Workshop Brochure